Jeff Gubala

This is a must-read for anyone interested in living a life filled with successful, fruitful, win-win relationships both personal and professional. While there is growing focus and training on managing relationships via the 2 dimensional tools of social media, it’s refreshing to see some guidance in the 3rd dimension, namely face-to-face interaction. This is a true road map to success and should be required reading for all B-school students and politicians.