Being Authentic Takes Work

This article was originally posted on Lead Change Group in January 2019. Since change is such a common dynamic in organizations, change leaders and/or change agents are important roles. Authenticity is really a critical element for these roles. Change is difficult for most people, and those most impacted by change look to leaders and agents…

Defining Social Awareness

This article was originally posted on Leading EDGE in January 2019. Since change is such a common dynamic in organizations, change leaders and/or change agents are important roles. Authenticity is really a critical element for these roles. Change is difficult for most people, and those most impacted by change look to leaders and agents as…

Smile Study

This article was originally posted on ChipBell.com in January 2019. Whether it is physically less exhausting to smile than to scowl, it is certainly beneficial, and thus there is something to this ancient exhortation to put aside negative emotions long enough to “turn a frown upside down.” Read More

Communicate with Purpose

This article was originally posted on SmartBrief in January 2019. What is the purpose of your message? What do you hope it will achieve? Providing facts, queries, responses, greetings, invitations, etc. Regarding email messages, there is nothing worse than sending (or receiving) a revenge email. When you are upset and want to dump all of…